Privacy Policy
Last Updated: February 2026
Introduction
This Privacy Policy (“Policy”) describes how Heystak (“Heystak”, “we,” “us” or “our”) collects, uses, discloses and protects personal information in connection with our website, products, services, mobile applications and related online platforms (collectively, the “Services”).
Heystak is owned and operated by Heystak Pty Ltd (ABN 84 673 573 549). You can contact us by email at hello@heystak.co .
By accessing or using our Services, you agree to the terms of this Privacy Policy and consent to the collection, use and disclosure of your personal information in accordance with this Policy and applicable law.
Personal Information We Collect
We collect personal information from: Individuals who register with, subscribe to, or use our Services. Individuals whose personal information is uploaded or provided through our Services. Visitors to our websites. Heystak is not directed to individuals under the age of 18, and we do not knowingly collect or process personal information from children under 18. If we learn that we have collected personal information of anyone under 18, we will take steps to delete that information.
3. Information We Collect and How We Use It
Depending on how you interact with us, we may collect:
Contact information: such as name, email address, telephone number, mailing address.
Account information: usernames, passwords.
Billing information: if applicable (processed by third-party payment providers).
Technical and usage data: IP address, device type, browser type, usage patterns, and cookies.
Uploaded content: any personal information you include in content or files you upload to the platform.
How We Use Personal Information
We use personal information to:
Provide, operate, maintain and improve our Services.
Communicate with you, including responding to support requests and sending administrative messages and updates.
Perform analytics and business insights to enhance our Services.
Personalise your experience with our platform.
Comply with legal obligations.
We only process personal information where we have a lawful basis to do so under applicable privacy laws.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect technical data and information about your online activities. This helps us understand how our Services are used and improve functionality. You may be able to disable cookies via your browser settings, but this may affect the performance of the Services.
Security Measures
We may disclose personal information to:
Service providers supporting our business operations (e.g., hosting, analytics, communications).
Professional advisers such as lawyers, accountants or auditors.
Regulators or law enforcement where required by law.
Third parties with your consent.
We may also share aggregated, de-identified information that cannot reasonably identify you.
Internal Transfers
Information collected through the Services may be stored or processed in countries other than yours (including Australia and other regions). By using the Services, you consent to this transfer, storage and processing of your personal information.
Data Security and Storage
We implement reasonable administrative, technical and physical safeguards designed to protect your personal information from unauthorised access, use or disclosure. However, no security system is perfect, and we cannot guarantee absolute protection.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements.
Access and Correction
You may request access to, or correction of, your personal information held by us. To make such a request, contact us at hello@heystak.co. We will respond in accordance with applicable law.
Your rights and your choices
Depending on your jurisdiction, you may have rights under local privacy laws, including the right to access, correct or delete your personal information and to opt-out of certain communications.
Third-party links
Our Services may contain links to external websites or services not operated by Heystak. We are not responsible for the privacy practices of those third parties, and you should review their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Policy on our website with the revised “Last Updated” date.